Patient Scrubs — Frequently Asked Questions

Who will wash the scrubs? Me or the hospital?

The garments you purchase from www.patientscrubs.com will be your responsibility. Some medical facilities may have a laundering service available, however we recommend that you wash the garments for simplicity.

What happens if the snaps do not work? Is the garment guaranteed?

Patient Scrubs are guaranteed against manufacturing defects. Return instructions and our full policy on this guarantee will be included with the product.

Do the pants come in long or only short designs?

Shorts are currently available and long pants and other custom made garments are coming soon. Our line of children's garments will also be made available in the coming months.

Where can I wear Patient Scrubs?

Patient Scrubs were developed to be worn primarily in medical and rehabilitative settings, to make a patient's experience more dignified and pleasant. Patient Scrubs can be worn anywhere normal clothing can be worn.

How do I know the correct size for my patient?

There is a complete size chart located on the product page of the website. This garment is meant to be worn loosely for the patient's comfort and to accommodate medical accoutrements and incontinence products.

How long will it take for the order to reach my patient in the hospital?

Typically the product will ship within one week. Detailed information on current product availability will be made available.

How should my shipment be addressed in order to reach my patient in ICU?

You should have your order shipped to a friend or family member who has access to the patient in the hospital, as patients are frequently moved from one part of the hospital to another based on their changing needs for care.

Is there a discount if I order in quantity?

Yes, there are bulk packages available on the products page of the website.

I am a buyer for a hospital or other medical facility, can I order in larger quantities than are available on the website?

Yes. Our product orders are customizable for your needs, please visit the contact page of the site and let us know what you are interested in. We will be in touch as soon as possible, to discuss your specific needs.

 

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